Islanders’ Paradise: UBS Arena brings tech-filled ‘stadium of the future’ to New York Islanders fans

If you’re a New York Islanders fan, there is no need to revisit the pain you suffered in recent years when the team struggled to find a reliable, viable home. Not with the opening last year of UBS Arena, a comfortable, tech-filled home for hockey and events that should serve Long Island residents well into the future.

Click here to read the story at stadiumtechreport.com.

Discussion Questions:

1. What is fan experience?
2. What is a venue?
3. What impact does venue have on the fan experience?
4. Why is fan experience important?
5. How does technology impact the fan experience?
6. What is one example of how the new arena incorporates improved technology?
7. The article includes a quote from an Islanders’ executive that suggests the franchise has a “very damaged fan base.” What does that mean and why?
8. What is revenue?
9. How might the opening of UBS Arena impact ticket sales for the Islanders?
10. Why are ticket sales important to the franchise?
11. In addition to ticket sales, how else might improved technology and amenities at UBS Arena help the team to generate more revenue? Be prepared to discuss your answers in class.