This is a story about a tough decision at Southwest Airlines, and how it differs from the path American Airlines and United Airlines followed.
It’s also about what your business can learn from the whole thing.
Click here to read the story from inc.com.
Discussion Questions:
- What is competition?
- Who might represent Southwest Airlines’ competition?
- How has the pandemic impacted the airline industry?
- According to this story, what did Southwest do that its competitors did not?
- In your opinion, is that a risky strategy? Why or why not?
