Online sales had a record holiday shopping season, according to the latest data from Adobe Analytics. Consumers spent $222.1 billion online, helped by shopping via smartphones and a surge in Buy Now, Pay Later (BNPL).
Click here to read the story at fastcompany.com.
Discussion Questions:
- What is financing?
- Why is it an important function of marketing?
- What is BNPL?
- How might that represent an example of marketing?
- Why would a company offer BNPL options for customers?
- What is consumer behavior?
- Why is it important for companies to understand consumer behavior?
- How might this story represent an example of a shift in consumer behavior?
- Why is it important for marketers to study consumer behavior and industry trends?
- How might a business respond to this shift in consumer behavior from a marketing perspective? Be prepared to discuss your answers in class.